54 US locations: tape vaulting

basically a global SAN/TAN

remote sites
	resource
	cost:  h/w & s/w
	consistency
	visiblity/reporting
	management of data (restoring, etc)

laptop/pc - remote dump via agent (internet connection) vi VPN
		128K min sustained network connection

server electronic vaulting
	livevault (s/w company & product)
		IM server and client agent on customer host
	about 2 years, 700 companies using this

	scheduled either continuous or time event
	
	covered platforms
		NT
		win2000
		solaris
		redhat
		others in the future

	agent sits on server within NTFS
		watches changes at byte level
		can look at disk, or FS, dir, file(s)
		support for: Oracle, SQl, exchange
	
	up to 7 year retention
		normal retention, but is configureable/flexible
		daily, weekly, monthly, annual, 7 year

	save to disk cache, then migrated to tape, then DR to alternate sites
	use to send images for rollouts
	use to share files between other users PC

	users can restore their own files on PC (like snapshot)

	if large restore, then data sent back via NAS device (24 hours or less)
		instead of using tapes and long, over line, BW hog

	192bit AES encrypted data, pub and priv key
		crypted over line, stays encrypted on remote IM site
	all handshake is outbound, except for a restore

	role based configureable

	can restore to alternate server, even at another location

	disk cache is unique to customer if over a small number of PC

	cost: based upon GB qty

		ex: 100GB volume disk cache
			average across the month, keep track of daily size (+/-)
		
		includes
			unlimited servers, backups, restores, tape rotation
			VPN, encryption, compressed link
		
		extra
			NAS based restore

	PC backups are based on number of seats

	PC backups are based on byte level, but only backs up the changed blocks
		uses sense one	
		global knowledge of a company's files (files that are common btw
		users are only backed up once)
		optimized backups (change bytes)

		fast and robust and easy and complete

		configureable on exclude and exclude, or just a dir or file

	migration strategy, business copies
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fed ex tapes if not in covered area

street addresses for remote sites
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	levels
		a - give tapes
		b - get tapes
		c - go to iron mountain site
		d - DR initiator
		e - modify this list
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